Have a Question?
Frequently Asked Questions
You’ve Got Questions, We’ve Got Answers
With years of experience in the health and wellness industry, we’ve developed high-quality products designed to support your lifestyle. Below you’ll find answers to some of the most common questions about our products, ingredients, benefits, usage, orders, and shipping.
General Questions
Find quick answers to common questions about our products, ingredients, and wellness philosophy.
A holistic wellness supplement is a nutritional product designed to support the whole person mind, body, and overall lifestyle, rather than targeting just one symptom or condition.
Yes, but as with any supplement, we recommend consulting with a healthcare professional.
Serving size will vary by product. Please read the suggested use under the additional information section for the specific product in the shop.
Expiration dates are located on the bottom of the bottle. All Clean Nutra products have approximately 1-3 years of shelf life at the time of purchase.
Shipping & Delivery
We aim to make your delivery experience smooth and reliable. Below you’ll find everything you need to know about our shipping methods, delivery times, and how we handle your orders with care.
At Yuviva Holistics, we strive for excellence, and that starts with our shipping procedures. We aim to send your order out the day it is purchased; however, it may take 1-3 business days. We will send a shipping confirmation email when it’s on the way. If you are experiencing any unexpected delays, please contact yuvivaholistics@gmail.com for immediate assistance.
Once your order is fulfilled, we send your package to a trusted mail carrier. All domestic USA orders are shipped within 1-3 days from the time of the order. Shipping can take anywhere from 3-7 business days.
We currently do not ship internationally.
We will send a shipping confirmation email with a tracking link and number so you can check the status and location at every step of the shipping process. If you haven’t received tracking information up to three days after your order, please reach out to customer support for more information.
Currently, we offer standard shipping via USPS, FedEx, and UPS.
Yes, we are happy to ship to P.O. boxes!
Absolutely! If your item arrives damaged or broken, contact us at support@cleannutra.com, and we will send a replacement immediately.
It may be difficult to change the shipment destination once the order has been placed. If the product has already been shipped, we cannot change the address. We strongly advise you to confirm your shipping address prior to placing an order. However, to change your address for your next order, please contact our support team at yuvivaholistics@gmail.com, and they’ll promptly assist you in an address change.
Your satisfaction is very important to us. If you did not receive your package, please contact us via email at yuvivaholistics@gmail.com so that we can research the issue and make sure we make it right!
Shipments are not insured. However, if you have any issues with your shipment please reach out to us via email at yuvivaholistics@gmail.com so we can resolve the issue for you as fast as possible.
Security
Your privacy and security are important to us. This section explains how we protect your personal information, secure your transactions, and maintain a safe online experience.
At Yuviva Holistics, we take extraordinary security measures to ensure the safety of our customer’s information. We use advanced secure encryption technology to hide credit card information and to prevent releasing sensitive customer information. Further, we do not store your credit card information so you can feel safe in any transaction made through our website. We also offer payment through PayPal if you are not comfortable sharing your credit card information.
Partnerships
Interested in partnering with us? Find key information about collaboration opportunities here.
Yes, we do! We’d love to work with you. To find out more information about becoming an partner, please email yuvivaholistics@gmail.com
Wholesale
Interested in partnering with us? Find key information about collaboration opportunities here.
Yes! We offer wholesale pricing and distribution opportunities.
Please visit our Partnerships page for more information and details on how to get started.
Can't find what you're looking for?
Send us an email to tell us what’s up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at yuvivaholistics@gmail.com